News and Information

2019 Novel Coronavirus – What you should know!

March 4, 2020

The COVID-19 situation in Washington State and the United States is evolving rapidly as more becomes known about the virus, how it is spread, and how it effects people. For…

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Hundreds of Services Added to the 211 Database

June 30, 2020

Handled Calls in May Up Significantly from Last YearWashington 211 centers handled 80 percent more calls in May of this year than the same month last year. Nearly 30,000 callers…

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Twitter Rally Generated Tweets to Congress in Support of $150 Million

May 27, 2020

Twitter Rally and Storm Focuses on COVID FundingUnited Way Worldwide and the 211 Network collaborated on a Twitter Rally (Chat) using the hashtag #Team211 on Wednesday to generate tweets to…

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Latest Washington 211 News Growing Need for Housing Assistance

May 11, 2020

COVID-19 Hotline Callers Seek Clarifications on Returning to WorkGovernor Inslee’s recent announcement of a phased approach for re-opening the state’s economy appears to have prompted a bump in calls into the state’s…

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WA 211 COVID-19 Response Update – No. 4

April 24, 2020

211 Answers Calls to Licensed Long Term Care FacilitiesStarting earlier in April, calls going to state-licensed aging and long-term care facilities regarding COVID-19 have been routed to 211 through the…

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211 Counts – Your Community’s Most Pressing Needs

April 17, 2020

Washington 211 Data Provides Insights from the State Level to Your Neighborhood You can now access the rich data that Washington 211 collects from 211 callers to learn what the…

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WA 211 COVID-19 Response Update – No. 3

April 2, 2020

The Washington 211 system roared like a lion into March as it saw its call activity more than double from the same month last year.  Calls Go Up While Abandoned…

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WA 211 COVID-19 Response Update – No. 2

March 27, 2020

The COVID-19 crisis has been a good test of Washington 211’s ability to ramp up to handle large volumes of calls in emergency situations. Two weeks ago, the Washington 211…

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WA 211 COVID-19 Virus Response Update

March 20, 2020

Washington 211 Network Designated as Principle Call Center The Washington 211 (WA211) network has been designated and contracted by the Washington State Department of Health (DOH) to serve as the…

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New Budget Includes 211 Equipment Upgrade

March 16, 2020

You Played an Important Role in Supporting our Call Centers! The state legislature has approved this week a supplemental operating budget that includes $200,000 for upgrading telecommunications and other equipment for Washington…

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Commerce launches new, improved Retirement Marketplace

February 12, 2020

Updated web portal with user-friendly design features and more educational resources helps owners of small businesses and individuals easily shop for affordable, state-verified retirement savings plans. OLYMPIA, WA — The Washington State…

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