News and Information
The following is from the Department of Social and Health Services and the Traumatic Brain Injury Council regarding the new partnership with 211. Thank you for the work you are doing in our communities across Washington state. Your agency, and your employees, are an essential part to our statewide network of health and human service…
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Greetings and Happy 2023! Today, I’m sharing with you our latest annual report. Since launching 211 in Washington in 2006, we’ve served over 5 million callers and have learned a lot about how to help people find what they need to make their lives a bit better. And you will see from this report that caller…
Read MoreTo correct historical underfunding of the 211 system in Washington State and to realize its full potential, 211 is proposing a substantial state funding request. The proposed additional funding would, help meet 211’s legislative obligation to operate 24 hours 7 days a week, reduce wait times and assist more callers with additional 211 Contact Center Specialists, increase…
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WA211 would like to thank our partners at the Washington Traumatic Brain Injury Council and the Washington Department of Social and Health Services for the following 211 public service Information and Referral Video that supports our No Wrong Door system(s) in Washington State. WA 211 Information and Referral Help is just a contact away.
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New telehealth service from the Department of Health for persons testing positive for COVID-19 who want to learn about treatment options. There are two options to set up a telehealth appointment – either by visiting DOH’s website here, or by calling the DOH COVID-19 call center operated by Washington 211 at 1–800–525–0127 and press #.…
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Calls into Washington 211 continue at a pace that is faster than our pre-COVID days. And while COVID-related calls are down, calls about housing assistance are up. Here’s some news about Washington 211. Washington 211 Counts Reveals Growth in Housing, Food and Child Care Requests Our Washington 211 Counts site allows you to view the…
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Thank you for your continued support of Washington 211 through your use and promotion of 211. We would like to ask you to participate in a survey that will help identify the strategic direction and future of 211 in the coming years. As you well know, the impact of COVID-19 has taken a horrific toll…
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to get food or housing; to your health and employment related appointments; for education purposes and legal needs; for transportation services, essential supplies, and more!
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Happy 2022 from Washington 211. This year our state and its citizens will likely face as many challenges as they did in 2021, and there’s every reason to believe that once again Washington 211 will be a part of overcoming those hurdles. COVID Calls Still Running HighWhile not as high as during the peak of…
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In honor of National 2-11 Day, we want to share our appreciation for your support so we can ensure your constituents get the timely information and help they need. Thanks to your investment, Washington 211 continues serving as the “go to” system for Washingtonians in need of accurate community health and human service information and…
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