News and Information

Three ways to connect - assistance when you need it

Three Ways To Connect – Assistance When You Need It

December 11, 2023

A Unified Approach to Support Washingtonians’ Well-being Washington 211 is thrilled to announce the release of a groundbreaking whiteboard video showcasing the seamless coordination and collaboration between 911, 988, and 211 services. This innovative project illuminates each of their unified roles in providing critical support to everyone in Washington state and emphasizes the collective efforts…

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Washington 211 celebrates one year of operating the State Traumatic Brain Injury information and referral and navigation service

November 1, 2023

WA211 celebrates 1-year, 18,779 people connected to 65,796 resources assuring traumatic braininjury support is just a phone call away. In just one year, Washington 211 has helped 18,779 people with traumatic brain injuries (TBI) connect to 65,796 referrals to 5254 community-based resources statewide. These resources include but are no limited to housing and shelter, food…

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Contact Your Local Senators to Fund 211 at $5 Million

April 7, 2023

211 Needs Your Support! The Legislature is moving into the last couple of weeks of budget negotiations. The House Appropriations Committee has recommended $5 million over the biennium to fund 211 (a $2 million increase) and the Senate Ways and Means has proposed only $3 million (no increase). Please contact your local Senators (please see their email…

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Request full funding for 211 in Senate budget

March 24, 2023

Senate Proposal Cuts 211 Funding at a Critical Time The Senate has released their proposed state budget for the 2023-25 biennium. We are deeply concerned about no additional funding for 211 and are even more concerned that the Senate is proposing a $1,000,000 cut. We are currently working with stakeholders to testify at the Senate budget hearing at 2 p.m. today.…

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WA 211 and TBI Efforts

January 18, 2023

The following is from the Department of Social and Health Services and the Traumatic Brain Injury Council regarding the new partnership with 211. Thank you for the work you are doing in our communities across Washington state. Your agency, and your employees, are an essential part to our statewide network of health and human service…

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Washington 211 Annual Report 2022

January 13, 2023

Greetings and Happy 2023! Today, I’m sharing with you our latest annual report. Since launching 211 in Washington in 2006, we’ve served over 5 million callers and have learned a lot about how to help people find what they need to make their lives a bit better. And you will see from this report that caller…

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Washington 211 Year End Update: 211 Seeks to Expand Services

January 4, 2023

To correct historical underfunding of the 211 system in Washington State and to realize its full potential, 211 is proposing a substantial state funding request. The proposed additional funding would, help meet 211’s legislative obligation to operate 24 hours 7 days a week, reduce wait times and assist more callers with additional 211 Contact Center Specialists, increase…

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Information and Referral

August 11, 2022

WA211 would like to thank our partners at the Washington Traumatic Brain Injury Council and the Washington Department of Social and Health Services for the following 211 public service Information and Referral Video that supports our No Wrong Door system(s) in Washington State. WA 211 Information and Referral Help is just a contact away.

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New Telehealth Service from DOH

August 2, 2022

New telehealth service from the Department of Health for persons testing positive for COVID-19 who want to learn about treatment options. There are two options to set up a telehealth appointment – either by visiting DOH’s website here, or by calling the DOH COVID-19 call center operated by Washington 211 at 1–800–525–0127 and press #.…

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Washington 211 Prepares for Next Crisis

July 14, 2022

Calls into Washington 211 continue at a pace that is faster than our pre-COVID days. And while COVID-related calls are down, calls about housing assistance are up. Here’s some news about Washington 211. Washington 211 Counts Reveals Growth in Housing, Food and Child Care Requests Our Washington 211 Counts site allows you to view the…

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