News and Information

Information and Referral

August 11, 2022

WA211 would like to thank our partners at the Washington Traumatic Brain Injury Council and the Washington Department of Social and Health Services for the following 211 public service Information and Referral Video that supports our No Wrong Door system(s) in Washington State. WA 211 Information and Referral Help is just a contact away.

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Washington 211 Prepares for Next Crisis

July 14, 2022

Calls into Washington 211 continue at a pace that is faster than our pre-COVID days. And while COVID-related calls are down, calls about housing assistance are up. Here’s some news about Washington 211. Washington 211 Counts Reveals Growth in Housing, Food and Child Care Requests Our Washington 211 Counts site allows you to view the…

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WA 211 Survey

June 27, 2022

Thank you for your continued support of Washington 211 through your use and promotion of 211. We would like to ask you to participate in a survey that will help identify the strategic direction and future of 211 in the coming years.  As you well know, the impact of COVID-19 has taken a horrific toll…

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April 27, 2022

to get food or housing; to your health and employment related appointments; for education purposes and legal needs; for transportation services, essential supplies, and more!

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Meeting the Challenges of 2022

February 2, 2022

Happy 2022 from Washington 211. This year our state and its citizens will likely face as many challenges as they did in 2021, and there’s every reason to believe that once again Washington 211 will be a part of overcoming those hurdles.  COVID Calls Still Running HighWhile not as high as during the peak of…

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Washington Legislator – Thank You

January 31, 2022

In honor of National 2-11 Day, we want to share our appreciation for your support so we can ensure your constituents get the timely information and help they need. Thanks to your investment, Washington 211 continues serving as the “go to” system for Washingtonians in need of accurate community health and human service information and…

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Happy Holidays from WA211

December 23, 2021

Washington 211 would like to thank you for trusting us to help connect Washington residents to community resources and services. Together we assisted over 500,000 people in 2021 who dialed 211 to find help, answered over 400,000 COVID-19 calls for persons seeking information and support and helped schedule over 50,000 vaccine appointments. Though we faced…

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Washington 211 Winter 2021 – Counting Our Blessings and Being Thankful

December 10, 2021

Happy Winter Holidays and New Year Washington 211 would like to wish you a warm winter season and happy New Year . . .and to thank you for helping us connect people with community services that can make their lives better. At our current call rate growth, Washington 211 is likely to connect with over…

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Washington 211 - 2021 Annual Report

2021 Annual Report – Another record breaking year for Washington 211!

October 12, 2021

Call volume continues to grow rapidly for the Washington 211 system as people seek reliable and timely information and assistance regarding housing, health care, food, and impending emergencies such as wildfires. While Washington 211 has been able to put its vast database at the fingertips of Internet users through its tool, our system’s ability to provide…

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Greater Columbia Accountable Communities of Health Partners with Washington 211 to improve the way Washington Residents find services

June 9, 2021

Washington 211 partnered with the Greater Columbia Accountable Communities of Health, in early 2020, on a project to improve the way Washington Residents search for health and human services on our website. The Greater Columbia ACH’s mission is to advance the health of our population by decreasing health disparities, improving efficiency of health care delivery,…

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