News and Information
A Unified Approach to Support Washingtonians’ Well-being Washington 211 is thrilled to announce the release of a groundbreaking whiteboard video showcasing the seamless coordination and collaboration between 911, 988, and 211 services. This innovative project illuminates each of their unified roles in providing critical support to everyone in Washington state and emphasizes the collective efforts…
Read MoreWA211 celebrates 1-year, 18,779 people connected to 65,796 resources assuring traumatic braininjury support is just a phone call away. In just one year, Washington 211 has helped 18,779 people with traumatic brain injuries (TBI) connect to 65,796 referrals to 5254 community-based resources statewide. These resources include but are no limited to housing and shelter, food…
Read More211 Needs Your Support! The Legislature is moving into the last couple of weeks of budget negotiations. The House Appropriations Committee has recommended $5 million over the biennium to fund 211 (a $2 million increase) and the Senate Ways and Means has proposed only $3 million (no increase). Please contact your local Senators (please see their email…
Read MoreSenate Proposal Cuts 211 Funding at a Critical Time The Senate has released their proposed state budget for the 2023-25 biennium. We are deeply concerned about no additional funding for 211 and are even more concerned that the Senate is proposing a $1,000,000 cut. We are currently working with stakeholders to testify at the Senate budget hearing at 2 p.m. today.…
Read MoreThe following is from the Department of Social and Health Services and the Traumatic Brain Injury Council regarding the new partnership with 211. Thank you for the work you are doing in our communities across Washington state. Your agency, and your employees, are an essential part to our statewide network of health and human service…
Read MoreGreetings and Happy 2023! Today, I’m sharing with you our latest annual report. Since launching 211 in Washington in 2006, we’ve served over 5 million callers and have learned a lot about how to help people find what they need to make their lives a bit better. And you will see from this report that caller…
Read MoreTo correct historical underfunding of the 211 system in Washington State and to realize its full potential, 211 is proposing a substantial state funding request. The proposed additional funding would, help meet 211’s legislative obligation to operate 24 hours 7 days a week, reduce wait times and assist more callers with additional 211 Contact Center Specialists, increase…
Read MoreWA211 would like to thank our partners at the Washington Traumatic Brain Injury Council and the Washington Department of Social and Health Services for the following 211 public service Information and Referral Video that supports our No Wrong Door system(s) in Washington State. WA 211 Information and Referral Help is just a contact away.
Read MoreNew telehealth service from the Department of Health for persons testing positive for COVID-19 who want to learn about treatment options. There are two options to set up a telehealth appointment – either by visiting DOH’s website here, or by calling the DOH COVID-19 call center operated by Washington 211 at 1–800–525–0127 and press #.…
Read MoreCalls into Washington 211 continue at a pace that is faster than our pre-COVID days. And while COVID-related calls are down, calls about housing assistance are up. Here’s some news about Washington 211. Washington 211 Counts Reveals Growth in Housing, Food and Child Care Requests Our Washington 211 Counts site allows you to view the…
Read More