Washington 211 is proud to help everyone find social and health related services and programs, no matter their location within Washington State.

Community Resource Specialist

If you would like to speak to a live Community Resource Specialist that will assist you in meeting your needs as well as assess you for other resources you may qualify for, please visit our 211 Regions page and click on your county to find the specific hours of operation for your regional call center.

If you are having a hard time connecting using 211, please dial
1-877-211-9274 and let the specialist know your current zip code.

Washington 2-1-1 State Office

Contact the Washington 2-1-1 state office for partnerships, donations, outreach, or other business related questions.


302 W Lincoln Ave
Yakima, WA 98902


Monday - Friday
8am - 5pm

Outside Washington

  • Dial 1-877-211-9274.
  • To find a 2-1-1 center in another state, go to

Contact Info for Traumatic Brain Injury (TBI)

Information and referral for those caring for someone or personally experiencing a Traumatic Brain Injury (TBI) is available Monday through Friday, 8am to 5pm by dialing 211.

Please press the prompt for a TBI intake survey. If you screen in, you will be connected to a specially trained community resource specialist that is aware of the specific concerns and different needs of the TBI community and who will utilize our database to assist you with meeting your unique needs including transportation, housing, food assistance, legal resources, and more.

Contact Info for COVID-19 and MPox

Washington 211 has operated and managed the Coronavirus and MPox Information Lines since March of 2020. To be connected to a live specialist eager to answer all your COVID-19 or MPox related questions or concerns, please dial 1-800-525-0127, then press # Tuesday through Sunday, 6am to 6pm, and Mondays 6am to 10pm. All federal holidays occurring on Monday are staffed 6am to 6pm.

*Please note: The information lines cannot access COVID-19 testing results. For testing inquiries or results, please contact your health care provider.

Connect to your local 2-1-1

Please send us your comments or report any problems you experienced finding information on our website.