News & Information
Get the latest info and news here on Washington 211.
Washington 211 partnered with the Greater Columbia Accountable Communities of Health, in early 2020, on a project to improve the way Washington Residents search for health and human services on…
“It was a tiny thing that I could do for this person who desperately needed some humanity,” Hannah said. “I just wanted to thank you for hiring me because I’m…
Want to help make a difference while you shop in the Amazon app, at no extra cost to you? Simply follow the instructions below to select “Washington Information Network 2-1-1”…
The more detail in the search term, the more relevant and concise the results will be.Ex: Search term “food” for zipcode 98901 returns 162 results. Search term “food pantries” in…
Barely two months into 2021 and it’s looking like another record breaking year for Washington 211 as our focus shifts from helping people understand how to be safe in the…
Happy 2021! A new year that offers opportunities and new challenges for Washington 211 as evidenced by our nearly exponential call volume growth this month as vaccinations availability increases. Last week, our system received…
Washington 211 Calls Continue to Run Ahead of Last Year’s PaceEven as COVID-related calls drop from a high of over 24,000 in March to just over 4,600 in September, Washington…
Latest Annual Report Lays Out What’s Been Happening With 2-1-1The story of how the 2-1-1 statewide system has been able to handle a 90 percent increase in calls, resulting mostly…
Handled Calls in May Up Significantly from Last YearWashington 211 centers handled 80 percent more calls in May of this year than the same month last year. Nearly 30,000 callers…
Twitter Rally and Storm Focuses on COVID FundingUnited Way Worldwide and the 211 Network collaborated on a Twitter Rally (Chat) using the hashtag #Team211 on Wednesday to generate tweets to…
COVID-19 Hotline Callers Seek Clarifications on Returning to WorkGovernor Inslee’s recent announcement of a phased approach for re-opening the state’s economy appears to have prompted a bump in calls into the state’s…
211 Answers Calls to Licensed Long Term Care FacilitiesStarting earlier in April, calls going to state-licensed aging and long-term care facilities regarding COVID-19 have been routed to 211 through the…
Washington 211 Data Provides Insights from the State Level to Your Neighborhood You can now access the rich data that Washington 211 collects from 211 callers to learn what the…
The Washington 211 system roared like a lion into March as it saw its call activity more than double from the same month last year. Calls Go Up While Abandoned…
The COVID-19 crisis has been a good test of Washington 211’s ability to ramp up to handle large volumes of calls in emergency situations. Two weeks ago, the Washington 211…
Washington 211 Network Designated as Principle Call Center The Washington 211 (WA211) network has been designated and contracted by the Washington State Department of Health (DOH) to serve as the…
You Played an Important Role in Supporting our Call Centers! The state legislature has approved this week a supplemental operating budget that includes $200,000 for upgrading telecommunications and other equipment for Washington…
The COVID-19 situation in Washington State and the United States is evolving rapidly as more becomes known about the virus, how it is spread, and how it effects people. For…
Updated web portal with user-friendly design features and more educational resources helps owners of small businesses and individuals easily shop for affordable, state-verified retirement savings plans. OLYMPIA, WA — The Washington State…
The Earned Income Tax Credit (EITC) is an important benefit for working people with low to moderate incomes, but you must file a federal tax return to get it, even…
- « Previous
- 1
- 2
- 3
- 4
- Next »