Staff and Board

Staff Members

Tim Sullivan - director of Washington 211

Tim Sullivan

Statewide Director

Tim Sullivan is the Statewide Director for Washington 211. Tim has over 25 years of management experience in health and human services for both non-profits and government.  As Director, Tim is responsible for overseeing a network of seven regional 2-1-1 call centers that comprise Washington’s 2-1-1 system. Duties include program management, development, legislative advocacy, marketing and communications, strategic planning, board governance, operational oversight and evaluation.

Wanda Oliver headshot

Wanda Oliver

Operations Manger

Wanda Oliver has worked for Washington 211 since 2006 and maintains and oversees WA211’s technology infrastructure, and provides IT support to regional 2-1-1 call centers. Wanda brings years of effective programming and network administration expertise to her position.


Kate Urwin

Quality Assurance & Training Manager

Kate Urwin has 20 years of experience in all aspects of non-profit work: staff member, Board member, and volunteer.

Kate is responsible for the creation and management of Washington 211s training and staff development strategy, network operating standards, quality assurance, AIRS compliance and certification, and statewide emergency operations staff training and implementation.

She also supports the development and execution of the WA211 training curriculum and contact center new hire training to achieve consistent call specialist and resource database service delivery practices across the system and is responsible for the development and facilitation of training workshops available to external stakeholders.

Finally, Kate is also responsible for operational oversight of the WA211 Virtual Contact Center for emergency and contracted operations and participates in state and local emergency management planning and response.

Board Members

Curry Mayer

Board Chair

Seattle Office of Emergency Management

Lindsay Fujimoto

Board Vice-Chair

Jenny R. Slagle

Program Officer

Inatai Foundation

David Sarabacha

Board Treasurer

Deloitte & Touche LLP

Mark Todd

Mark Todd Consulting

Lori Bashor-Sarancik

Executive Director
Cowlitz Wahkiakum Legal Aid

Joshua Weinstein

Alison Poulsen

Join our team

Interested in being a part of Washington 211? Passionate about helping people in your community? Check out the career opportunities that Washington 211 has available and help others get connected.