News & Information

Get the latest info and news here on Washington 211.

WA 211 Announces Selection of Statewide Call Center

August 20, 2025

History Timeline

August 20, 2025

Strategic Realignment Executive Summary

June 8, 2025

After a comprehensive and extensive operational review by FirstRule Group, the WA 211 Board of Introduction (View the Full Executive Summary button above.) Starting in January 2023, the WA 211…

Three Ways To Connect – Assistance When You Need It

December 11, 2023

A Unified Approach to Support Washingtonians’ Well-being Washington 211 is thrilled to announce the release of a groundbreaking whiteboard video showcasing the seamless coordination and collaboration between 911, 988, and…

Washington 211 celebrates one year of operating the State Traumatic Brain Injury information and referral and navigation service

November 1, 2023

WA211 celebrates 1-year, 18,779 people connected to 65,796 resources assuring traumatic braininjury support is just a phone call away. In just one year, Washington 211 has helped 18,779 people with…

Contact Your Local Senators to Fund 211 at $5 Million

April 7, 2023

211 Needs Your Support! The Legislature is moving into the last couple of weeks of budget negotiations. The House Appropriations Committee has recommended $5 million over the biennium to fund 211…

Request full funding for 211 in Senate budget

March 24, 2023

Senate Proposal Cuts 211 Funding at a Critical Time The Senate has released their proposed state budget for the 2023-25 biennium. We are deeply concerned about no additional funding for 211 and are even more…

WA 211 and TBI Efforts

January 18, 2023

The following is from the Department of Social and Health Services and the Traumatic Brain Injury Council regarding the new partnership with 211. Thank you for the work you are…

Washington 211 Annual Report 2022

January 13, 2023

Greetings and Happy 2023! Today, I’m sharing with you our latest annual report. Since launching 211 in Washington in 2006, we’ve served over 5 million callers and have learned a…

Washington 211 Year End Update: 211 Seeks to Expand Services

January 4, 2023

To correct historical underfunding of the 211 system in Washington State and to realize its full potential, 211 is proposing a substantial state funding request. The proposed additional funding would,…

Information and Referral

August 11, 2022

WA211 would like to thank our partners at the Washington Traumatic Brain Injury Council and the Washington Department of Social and Health Services for the following 211 public service Information…

New Telehealth Service from DOH

August 2, 2022

New telehealth service from the Department of Health for persons testing positive for COVID-19 who want to learn about treatment options. There are two options to set up a telehealth…

Washington 211 Prepares for Next Crisis

July 14, 2022

Calls into Washington 211 continue at a pace that is faster than our pre-COVID days. And while COVID-related calls are down, calls about housing assistance are up. Here’s some news…

WA 211 Survey

June 27, 2022

Thank you for your continued support of Washington 211 through your use and promotion of 211. We would like to ask you to participate in a survey that will help…

FREE or DISCOUNTED rides:

April 27, 2022

Meeting the Challenges of 2022

February 2, 2022

Happy 2022 from Washington 211. This year our state and its citizens will likely face as many challenges as they did in 2021, and there’s every reason to believe that…

Washington Legislator – Thank You

January 31, 2022

In honor of National 2-11 Day, we want to share our appreciation for your support so we can ensure your constituents get the timely information and help they need. Thanks…

Happy Holidays from WA211

December 23, 2021

Washington 211 would like to thank you for trusting us to help connect Washington residents to community resources and services. Together we assisted over 500,000 people in 2021 who dialed…

Washington 211 Winter 2021 – Counting Our Blessings and Being Thankful

December 10, 2021

Happy Winter Holidays and New Year Washington 211 would like to wish you a warm winter season and happy New Year . . .and to thank you for helping us…

2021 Annual Report – Another record breaking year for Washington 211!

October 12, 2021

Call volume continues to grow rapidly for the Washington 211 system as people seek reliable and timely information and assistance regarding housing, health care, food, and impending emergencies such as…

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