News & Information

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WA 211 Announces Selection of Statewide Call Center

August 20, 2025
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History Timeline

August 20, 2025
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Strategic Realignment Executive Summary

June 8, 2025

After a comprehensive and extensive operational review by FirstRule Group, the WA 211 Board of Introduction (View the Full Executive Summary button above.) Starting in January 2023, the WA 211…

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Three ways to connect - assistance when you need it

Three Ways To Connect – Assistance When You Need It

December 11, 2023

A Unified Approach to Support Washingtonians’ Well-being Washington 211 is thrilled to announce the release of a groundbreaking whiteboard video showcasing the seamless coordination and collaboration between 911, 988, and…

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Washington 211 celebrates one year of operating the State Traumatic Brain Injury information and referral and navigation service

November 1, 2023

WA211 celebrates 1-year, 18,779 people connected to 65,796 resources assuring traumatic braininjury support is just a phone call away. In just one year, Washington 211 has helped 18,779 people with…

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Contact Your Local Senators to Fund 211 at $5 Million

April 7, 2023

211 Needs Your Support! The Legislature is moving into the last couple of weeks of budget negotiations. The House Appropriations Committee has recommended $5 million over the biennium to fund 211…

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Request full funding for 211 in Senate budget

March 24, 2023

Senate Proposal Cuts 211 Funding at a Critical Time The Senate has released their proposed state budget for the 2023-25 biennium. We are deeply concerned about no additional funding for 211 and are even more…

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WA 211 and TBI Efforts

January 18, 2023

The following is from the Department of Social and Health Services and the Traumatic Brain Injury Council regarding the new partnership with 211. Thank you for the work you are…

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Washington 211 Annual Report 2022

January 13, 2023

Greetings and Happy 2023! Today, I’m sharing with you our latest annual report. Since launching 211 in Washington in 2006, we’ve served over 5 million callers and have learned a…

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Washington 211 Year End Update: 211 Seeks to Expand Services

January 4, 2023

To correct historical underfunding of the 211 system in Washington State and to realize its full potential, 211 is proposing a substantial state funding request. The proposed additional funding would,…

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