Three Ways To Connect – Assistance When You Need It

A Unified Approach to Support Washingtonians’ Well-being Washington 211 is thrilled to announce the release of a groundbreaking whiteboard video showcasing the seamless coordination and collaboration between 911, 988, and 211 services. This innovative project illuminates each of their unified roles in providing critical support to everyone in Washington state and emphasizes the collective efforts…

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Washington 211 celebrates one year of operating the State Traumatic Brain Injury information and referral and navigation service

WA211 celebrates 1-year, 18,779 people connected to 65,796 resources assuring traumatic braininjury support is just a phone call away. In just one year, Washington 211 has helped 18,779 people with traumatic brain injuries (TBI) connect to 65,796 referrals to 5254 community-based resources statewide. These resources include but are no limited to housing and shelter, food…

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Contact Your Local Senators to Fund 211 at $5 Million

211 Needs Your Support! The Legislature is moving into the last couple of weeks of budget negotiations. The House Appropriations Committee has recommended $5 million over the biennium to fund 211 (a $2 million increase) and the Senate Ways and Means has proposed only $3 million (no increase). Please contact your local Senators (please see their email…

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Request full funding for 211 in Senate budget

Senate Proposal Cuts 211 Funding at a Critical Time The Senate has released their proposed state budget for the 2023-25 biennium. We are deeply concerned about no additional funding for 211 and are even more concerned that the Senate is proposing a $1,000,000 cut. We are currently working with stakeholders to testify at the Senate budget hearing at 2 p.m. today.…

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WA 211 and TBI Efforts

The following is from the Department of Social and Health Services and the Traumatic Brain Injury Council regarding the new partnership with 211. Thank you for the work you are doing in our communities across Washington state. Your agency, and your employees, are an essential part to our statewide network of health and human service…

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Washington 211 Annual Report 2022

Greetings and Happy 2023! Today, I’m sharing with you our latest annual report. Since launching 211 in Washington in 2006, we’ve served over 5 million callers and have learned a lot about how to help people find what they need to make their lives a bit better. And you will see from this report that caller…

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Washington 211 Year End Update: 211 Seeks to Expand Services

To correct historical underfunding of the 211 system in Washington State and to realize its full potential, 211 is proposing a substantial state funding request. The proposed additional funding would, help meet 211’s legislative obligation to operate 24 hours 7 days a week, reduce wait times and assist more callers with additional 211 Contact Center Specialists, increase…

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Information and Referral

WA211 would like to thank our partners at the Washington Traumatic Brain Injury Council and the Washington Department of Social and Health Services for the following 211 public service Information and Referral Video that supports our No Wrong Door system(s) in Washington State. WA 211 Information and Referral Help is just a contact away.

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New Telehealth Service from DOH

New telehealth service from the Department of Health for persons testing positive for COVID-19 who want to learn about treatment options. There are two options to set up a telehealth appointment – either by visiting DOH’s website here, or by calling the DOH COVID-19 call center operated by Washington 211 at 1–800–525–0127 and press #.…

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Washington 211 Prepares for Next Crisis

Calls into Washington 211 continue at a pace that is faster than our pre-COVID days. And while COVID-related calls are down, calls about housing assistance are up. Here’s some news about Washington 211. Washington 211 Counts Reveals Growth in Housing, Food and Child Care Requests Our Washington 211 Counts site allows you to view the…

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WA 211 Survey

Thank you for your continued support of Washington 211 through your use and promotion of 211. We would like to ask you to participate in a survey that will help identify the strategic direction and future of 211 in the coming years.  As you well know, the impact of COVID-19 has taken a horrific toll…

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Meeting the Challenges of 2022

Happy 2022 from Washington 211. This year our state and its citizens will likely face as many challenges as they did in 2021, and there’s every reason to believe that once again Washington 211 will be a part of overcoming those hurdles.  COVID Calls Still Running HighWhile not as high as during the peak of…

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Washington Legislator – Thank You

In honor of National 2-11 Day, we want to share our appreciation for your support so we can ensure your constituents get the timely information and help they need. Thanks to your investment, Washington 211 continues serving as the “go to” system for Washingtonians in need of accurate community health and human service information and…

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Happy Holidays from WA211

Washington 211 would like to thank you for trusting us to help connect Washington residents to community resources and services. Together we assisted over 500,000 people in 2021 who dialed 211 to find help, answered over 400,000 COVID-19 calls for persons seeking information and support and helped schedule over 50,000 vaccine appointments. Though we faced…

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Washington 211 Winter 2021 – Counting Our Blessings and Being Thankful

Happy Winter Holidays and New Year Washington 211 would like to wish you a warm winter season and happy New Year . . .and to thank you for helping us connect people with community services that can make their lives better. At our current call rate growth, Washington 211 is likely to connect with over…

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2021 Annual Report – Another record breaking year for Washington 211!

Call volume continues to grow rapidly for the Washington 211 system as people seek reliable and timely information and assistance regarding housing, health care, food, and impending emergencies such as wildfires. While Washington 211 has been able to put its vast database at the fingertips of Internet users through its search.wa211.org tool, our system’s ability to provide…

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Greater Columbia Accountable Communities of Health Partners with Washington 211 to improve the way Washington Residents find services

Washington 211 partnered with the Greater Columbia Accountable Communities of Health, in early 2020, on a project to improve the way Washington Residents search for health and human services on our website. The Greater Columbia ACH’s mission is to advance the health of our population by decreasing health disparities, improving efficiency of health care delivery,…

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AmazonSmile: How to Donate to WA 211

Want to help make a difference while you shop in the Amazon app, at no extra cost to you? Simply follow the instructions below to select “Washington Information Network 2-1-1” as your charity and activate AmazonSmile in the app. They’ll donate a portion of your eligible mobile app purchases to us. How it works:1. Open…

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