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Washington 211 partnered with the Greater Columbia Accountable Communities of Health, in early 2020, on a project to improve the way Washington Residents search for health and human services on…
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“It was a tiny thing that I could do for this person who desperately needed some humanity,” Hannah said. “I just wanted to thank you for hiring me because I’m…
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Want to help make a difference while you shop in the Amazon app, at no extra cost to you? Simply follow the instructions below to select “Washington Information Network 2-1-1”…
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The more detail in the search term, the more relevant and concise the results will be.Ex: Search term “food” for zipcode 98901 returns 162 results. Search term “food pantries” in…
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Barely two months into 2021 and it’s looking like another record breaking year for Washington 211 as our focus shifts from helping people understand how to be safe in the…
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Happy 2021! A new year that offers opportunities and new challenges for Washington 211 as evidenced by our nearly exponential call volume growth this month as vaccinations availability increases. Last week, our system received…
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Washington 211 Calls Continue to Run Ahead of Last Year’s PaceEven as COVID-related calls drop from a high of over 24,000 in March to just over 4,600 in September, Washington…
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Latest Annual Report Lays Out What’s Been Happening With 2-1-1The story of how the 2-1-1 statewide system has been able to handle a 90 percent increase in calls, resulting mostly…
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Handled Calls in May Up Significantly from Last YearWashington 211 centers handled 80 percent more calls in May of this year than the same month last year. Nearly 30,000 callers…
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Twitter Rally and Storm Focuses on COVID FundingUnited Way Worldwide and the 211 Network collaborated on a Twitter Rally (Chat) using the hashtag #Team211 on Wednesday to generate tweets to…
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