News & Information
Get the latest info and news here on Washington 211.
COVID-19 Hotline Callers Seek Clarifications on Returning to WorkGovernor Inslee’s recent announcement of a phased approach for re-opening the state’s economy appears to have prompted a bump in calls into the state’s…
Read More211 Answers Calls to Licensed Long Term Care FacilitiesStarting earlier in April, calls going to state-licensed aging and long-term care facilities regarding COVID-19 have been routed to 211 through the…
Read MoreWashington 211 Data Provides Insights from the State Level to Your Neighborhood You can now access the rich data that Washington 211 collects from 211 callers to learn what the…
Read MoreThe Washington 211 system roared like a lion into March as it saw its call activity more than double from the same month last year. Calls Go Up While Abandoned…
Read MoreThe COVID-19 crisis has been a good test of Washington 211’s ability to ramp up to handle large volumes of calls in emergency situations. Two weeks ago, the Washington 211…
Read MoreWashington 211 Network Designated as Principle Call Center The Washington 211 (WA211) network has been designated and contracted by the Washington State Department of Health (DOH) to serve as the…
Read MoreYou Played an Important Role in Supporting our Call Centers! The state legislature has approved this week a supplemental operating budget that includes $200,000 for upgrading telecommunications and other equipment for Washington…
Read MoreThe COVID-19 situation in Washington State and the United States is evolving rapidly as more becomes known about the virus, how it is spread, and how it effects people. For…
Read MoreUpdated web portal with user-friendly design features and more educational resources helps owners of small businesses and individuals easily shop for affordable, state-verified retirement savings plans. OLYMPIA, WA — The Washington State…
Read MoreThe Earned Income Tax Credit (EITC) is an important benefit for working people with low to moderate incomes, but you must file a federal tax return to get it, even…
Read More